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Are all your products original and branded?
Yes, we source all our products directly from trusted brands and authorized distributors to ensure authenticity.
Are your fresh products (like fruits, vegetables, dairy) available daily?
Yes, we restock fresh produce and dairy every morning to ensure maximum freshness.
Can I request a product that’s not currently available?
Yes, you can request a product at the billing counter or via our Instagram page. We try to fulfill such requests promptly.
Subject to credit approval. See Terms.
How do I know the expiry date of a product?
All items are checked before shelving. You can always confirm expiry dates on the packaging or ask our staff.
Are there combo packs or family value packs available?
Definitely! We regularly stock value packs and combo offers across snacks, groceries, and toiletries.
Do you sell local and regional food items?
Absolutely! We offer a curated selection of regional snacks, spices, and groceries popular in and around Moradabad.
Do you carry organic or health-focused products?
Yes, we stock a growing range of organic, sugar-free, and gluten-free items in our health section.
Are nutritional details available for food products?
Yes, most packaged food items come with labeled nutrition facts. Our staff can assist you if details are unclear.
Do you sell imported or international products?
Yes, we offer a variety of imported chocolates, sauces, noodles, and beverages.
Do you offer samples or testers for personal care products?
Occasionally, we provide samples during promotions. Keep an eye on our in-store announcements and Instagram updates.
Do you offer home delivery in Moradabad?
Yes, we provide same-day home delivery within Moradabad city limits on eligible orders.
What are your delivery hours?
Deliveries are made between 10:00 AM and 8:00 PM, Monday to Sunday.
Is there a minimum order value for delivery?
Yes, a minimum order of ₹500 is required for home delivery. Delivery charges may apply depending on the location.
How can I place an order for delivery?
You can place your order by calling us directly or messaging us via Instagram @ashoka.superbazaar
Can I return a product if I’m not satisfied?
Yes, you can return most non-perishable items within 2 days of purchase with the original bill. Items must be unused and in original packaging.
Can I cancel my delivery order after placing it?
Yes, you can cancel your order within 30 minutes of placing it by calling us directly. Cancellations after dispatch may not be accepted.
Are perishable items like dairy or vegetables returnable?
Unfortunately, perishable items are non-returnable, unless there is a genuine quality issue identified at the time of purchase.